Our NDIS Cancellation Policy falls in line with guidelines set out by the NDIA. While NDIS guidelines state that a 100% cancellation fee applies if less than 2 days’ notice is given to cancel an appointment, our NDIS Cancellation Policy states that if less than 24 hours’ notice is given to cancel an appointment, a 100% cancellation fee will apply.
For more information about the National Disability Insurance Scheme (NDIS), please visit the NDIS website.